Hampton Inn Santa Cruz

Staff was very helpful when we could not check in because Bookings.com reservation was not showing up at the hotel. Hotel staff could not find our reservation in their system. We tried for over an hour. And ended up having to use an alternate payment to get a room.

The check-in person gave us a room near the elevator when he heard I was injured. The breakfast was a good variety and had all I needed or wanted (except cranberry juice). The room was a nice size and I had plenty of room to get around in my rollator.

It was easily accessible to freeway, and within minutes to boardwalk. This allowed us to see both the Winchester House, and Santa Cruz boardwalk on a short trip. Also really great continental breakfast, I especially enjoyed the ice cold cranberry juice.

Check-in was awesome - Jordan is AMAZING! Jordan and the heated indoor pool are the 2 reasons we will RETURN! The entire property is very clean - my kind of CLEAN! The rooms are as shown in the pictures & were ready before check-in - always a PLUS!

Location was good, liked the Denny’s next door, easy access to/from vehicle, quiet, and room was basic but had a comfortable stay.