Staff was very helpful when we could not check in because Bookings.com reservation was not showing up at the hotel. Hotel staff could not find our reservation in their system. We tried for over an hour. And ended up having to use an alternate payment to get a room.
Billie
2024年12月
The room was spacious and had a ‘blackout’ blind - perfect for making sleeping very peaceful. The facilities inside the room were excellent. The breakfast was very nice.
Thomas
2024年12月
The check-in person gave us a room near the elevator when he heard I was injured. The breakfast was a good variety and had all I needed or wanted (except cranberry juice). The room was a nice size and I had plenty of room to get around in my rollator.
Deborah
2024年8月
Interacted with various staff- Sophie, Sacha, Nate. All incredibly kind, attentive, and genuinely friendly. Good breakfast and very clean rooms. Convenient location.
Hannah
2024年11月
It was easily accessible to freeway, and within minutes to boardwalk. This allowed us to see both the Winchester House, and Santa Cruz boardwalk on a short trip. Also really great continental breakfast, I especially enjoyed the ice cold cranberry juice.
Victor
2023年8月
The staff had exceptional customer service. The hotel itself was very clean ; beautiful sight to see. The fluffy cloud of a bed and spacious room really made me feel at home.
Laura
2023年6月
Check-in was awesome - Jordan is AMAZING! Jordan and the heated indoor pool are the 2 reasons we will RETURN! The entire property is very clean - my kind of CLEAN! The rooms are as shown in the pictures & were ready before check-in - always a PLUS!
Ward
2025年1月
Front desk was very friendly and helpful. Room was clean and cheery.
Lisa
2023年9月
Location was good, liked the Denny’s next door, easy access to/from vehicle, quiet, and room was basic but had a comfortable stay.
Michelle
2024年10月
Waffle machine for breakfast.
Alex
2023年10月